Workflow Catalog

Repeatable business process templates

Read-only process maps. Execution remains policy-governed in assistant runtime.

Support Ticket Triage

Business Process: Support Operations

Flow: ingest ticket -> classify urgency -> summarize context -> propose route -> notify owner

Approval gates: outbound customer update requires approval

Skills used: Ticket Triage Classifier, Escalation Coordinator

Governance cues: run id, actor trace, approval audit event

Pipeline Health Check

Business Process: Revenue Operations

Flow: collect metrics -> identify blockers -> draft mitigation plan -> route action owners

Approval gates: external write actions require approval

Skills used: Health Snapshot Aggregator, Risk Scorer

Governance cues: anomaly thresholds, policy deny reason codes

Compliance Digest

Business Process: Governance

Flow: collect activity -> classify exceptions -> draft digest -> queue reviewer sign-off

Approval gates: publication step requires reviewer approval

Skills used: Slack Message Audit, Audit Activity Reporter

Governance cues: immutable audit entries and policy-mode markers

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